Privacy Policy

Welcome to Rockstar Casino. We respect your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and the choices you have. Please read it carefully. By using our services or creating an account you agree to the collection and use of information as described below.

Information We Collect

We collect personal data that helps us provide, improve, and secure our services. This may include:

Account information: name, email address, username, password, date of birth and other details you provide when you register.
Contact information: email and other information you provide when you contact us or subscribe to communications.
Identity and verification data: documents or information you provide to verify your identity where required by law or our account checks.
Usage and technical data: IP address, device information, browser type, operating system, pages and features used, and interaction data collected automatically when you visit or use our site.
Communications data: records of communications between you and our support team, including chat transcripts and emails.
Aggregate and anonymized data: statistical or de‑identified information used for analysis and service improvement.

How We Use Your Information

We use your personal data for clear, limited purposes:

To create and manage your account and provide the services you request.
To verify identity and comply with legal and regulatory obligations.
To maintain security, detect and prevent fraud or abuse, and protect our users and systems.
To communicate with you about your account, updates, service announcements, and support requests.
To analyze and improve our services, user experience, and website performance.
To send marketing communications where you have consented, and to tailor offers and content.
To respond to lawful requests from public authorities or to comply with legal obligations.

Legal Bases for Processing

If you are located in the European Economic Area or other jurisdictions with similar laws, we rely on one or more of the following legal bases to process your personal data:

Contract: processing necessary to perform our contract with you (for example, to provide account services).
Legal obligation: processing necessary to comply with applicable laws and regulatory requirements.
Consent: where you have given clear consent for a specific purpose (for example, marketing communications or certain cookies).
Legitimate interests: processing necessary for our legitimate interests, such as improving services, preventing fraud, and ensuring security, balanced against your rights and freedoms.

Cookies and Similar Technologies

We and our partners use cookies and similar technologies to operate and improve our site. These technologies help us:

Remember your preferences and settings.
Analyze site usage and performance.
Deliver relevant content and communications where you have consented.

You can manage cookies via your browser settings and device controls. Blocking some cookies may affect site functionality.

Sharing and Disclosure

We may share personal data with limited categories of recipients for the purposes described above:

Service providers and processors who perform services on our behalf, such as hosting, analytics, security, and customer support.
Affiliated entities where required for business operations or regulatory compliance.
Legal and regulatory authorities when necessary to comply with legal obligations or protect legal rights.
Third parties in connection with a merger, sale, or change of control, subject to protections in any transfer of personal data.
Recipients of aggregated or anonymized information that cannot reasonably be used to identify you.

International Transfers

Personal data may be processed in and transferred to countries outside your jurisdiction. When we transfer data internationally we use appropriate safeguards, such as standard contractual clauses, and take steps to ensure your data is protected in accordance with this policy and applicable law.

Data Retention

We retain personal data only as long as necessary for the purposes described, including to comply with legal, tax, or accounting requirements, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for processing.

Your Rights

If applicable under local law, you may have the following rights regarding your personal data:

Right to access the personal data we hold about you.
Right to correct inaccurate or incomplete data.
Right to request deletion of your personal data, subject to our retention obligations.
Right to restrict or object to certain processing, including profiling and direct marketing.
Right to data portability for data you have provided to us in a structured, commonly used format.
Right to withdraw consent where processing is based on consent.
Right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise these rights, please contact us at the address below. We will verify your identity before responding and will respond within any timeframes required by applicable law.

Security

We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, loss, misuse, and unlawful processing. These measures include access controls, encryption, secure systems, and staff training. While we strive to protect your information, no system is completely secure; please take care when sharing information online.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn we have collected information from a child without appropriate consent, we will take steps to delete that information as required by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will provide notice through the service or by other appropriate means. Please review this page periodically to stay informed about how we process personal data.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us.